FREQUENTLY ASKED QUESTIONS
- What are your hours?
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Our normal studios hours are Tuesday through Sunday 9:00 am to 7 pm. We are normally closed on Monday. We do shoot outside of our normal operating hours. If your event is outside of our studio hours let us know and we can still schedule to meet your needs.
- How do I make an appointment?
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You can schedule an appointment by scheduling a call to discuss your needs. You can do this by clicking the button found on the home or contact page and filling out the form. After you fill out the form, we will contact you for the best time to discuss your needs. Once we discuss the type of session you're looking for, we can schedule an appointment. A deposit is required to reserve your scheduled session time.
- What payment options do you accept?
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We accept all major forms of credit cards, cash app, apple pay, Zelle, and cash.
- How many edits will I receive?
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The number of edits you received depends on your session package and can range from 6 to all photos taken during the session. Edits are different from retouches. Retouches are more intricate and can include photo composites and alteration. Specific numbers will be discussed during your consultation. However, every package includes a complimentary retouch.
- What is your privacy policy regarding payment information?
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We respect the privacy of everyone that engages with our website. We will never share your personal and proprietary information with anyone, nor do we sell your information to third parties.
- What is your cancellation policy?
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Clients are able to reschedule without penalty at any time, 48hrs or more before their photoshoot. To reschedule your appointment call or email us. All appointments made within 48hrs from the reservation time are final.