FREQUENTLY ASKED QUESTIONS
- What are your hours?
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Our normal studios hours are Tuesday through Sunday 9:00 am to 7 pm. We are normally closed on Monday. We do shoot outside of our normal operating hours. If your event is outside of our studio hours let us know and we can still schedule to meet your needs. If you would like to shoot in studio outside of normal operating hours let us know and we can still get you scheduled.
- How do I make an appointment?
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You can schedule an appointment by visiting our investments page and selecting the type of shoot you'd like to book. After you select your shoot, you can choose a day and time using our scheduler. You can also leave us a message on our contact page or give us a call at (501) 710-5613. You can also go to our booking page and select your desired package.
- What payment options do you accept?
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We accept all major forms of credit cards, cash app, apple pay, and cash. A deposit is required to reserve your scheduled session time.
- How soon will I get my pictures back after my shoot?
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You'll receive your complete photo gallery within 48 hours of your session. From your gallery you'll be able to order additional edits, prints, and download your photos without any watermarks.
- How many edits will I receive?
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Most of our clients love their images without any retouching being needed, however, every package includes complimentary retouches. You can find out how many retouches comes with your package by reading the package description on our website for your chosen session. You will be able to order additional retouches after your session. Instructions on how to order additional retouches will be provided in the email you receive after your session.
- What is your privacy policy regarding payment information?
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We respect the privacy of everyone that engages with our website. We will never share your personal and proprietary information with anyone.
- What is your cancellation policy?
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Clients are able to reschedule without penalty at any time, 48hrs or more before their photoshoot. To reschedule your appointment call or email us. All appointments made within 48hrs from the reservation time are final.